An online event May 24 - 26, 2021


Click a session below to view details. All sessions will be presented live on the EEE 2021 platform and then available for OnDemand viewing. 

Monday, May 24

In this session we are going to “Do the Math” and apply it real world. Let’s take a look on how to perform a heat loss, analyze the numbers and use them properly. Then we will select the (proper) boiler size as well as size the piping up to the circulator. We will also explore where to place the circulator in the system.

Low voltage wiring (24 volt) seems to be a stumbling block for many technicians. In this session, I will be talking about 4 items that I have found to be the cause of many misunderstandings about these systems. This is not an entry level course in electricity, so a basic understanding is suggested.

Whether you are currently installing and servicing propane and natural gas boilers or would like to open up this source of revenue, this class will teach you the fundamentals. Learn about the components common to most modulating/condensing boilers and how they interact, including modulating blowers, negative regulated gas valves and venturis, burners, temperature sensors and more. Review the cleaning and servicing of the three common types of heat exchangers as well as startup and combustion adjustments for reliable operation.

The oilheating industry has been blending biodiesel at low levels for over a decade and some dealers have been blending at high levels for many years. And now the reality is that we can either go to high levels, or put a closed sign in the shop window. Despite this impending threat from electricity, many in the industry think high blends won’t work. Hear from people doing research and working on Bioheat.

Using high blends is not stepping off a cliff, it is stepping off a curb. If you have a concern, we have a solution. And if you have a concern that we have not addressed, we will begin work on it right away. Cold weather issues, we got that covered. Flame sensing and equipment adjustments, done. Stability and long term storage, done.

In this class, we’ll learn that the company culture is a system of relationships and that we all come from another system called the family. Each individual learns patterns of behavior in the family system, brings them into the company system, and some are toxic.

Today’s oil heat industry is experiencing pressure from various fronts including both regulatory and environmental, due to calls for decarbonization. These efforts target fuel sources not only for transportation but also for home heating. Lobbying voices would have the market believe that electrification through use of heat pumps is the only alternative. Targeting oil dealer, installation and service company management, this presentation will outline the financial and business case justification for biofuels as not only a viable cost effective alternative, but as the preferred alternative to electrification in response to this demand.

While homeowners and building occupants still complain of being Too Hot or Too Cold, very rarely is ZONING offered as a solution. Zoning forced air is still thought of as being too hard, complicated and expensive compared to putting in a separate system or even adding a mini-split. When zoning is used, its often thought as only for new construction product, when the opposite is true. This class will show how zoning can be added into any existing home or office building and be less the price of a separate system or mini-split, is easier to install and more profitable.

In todays “connected” world, everyone wants to see their connected devices:  Thermostats, refrigerators, DVR’s, lights, security, surveillance cameras and now boilers. Yes, we said boilers!

Every boiler manufacture is releasing their WiFi platforms. In this quick paced, informative and, or course humorous presentation, Steve “wheels” Wieland will explain the WHY and HOW to be connected to your boilers.

During these stressful pandemic times customers are asking for solutions to reduce indoor aerosol exposure.
Schools, Colleges, Universities, Offices and Small Businesses are looking for solutions. They’re interested in protecting the welfare of students, teachers, employees, customers, and family. As a business you have an opportunity to provide solid services that can make a difference. Understanding a layered risk reduction strategy can help differentiate you from others.

Come join us to get answers to the following questions and more.

• What changes can be implemented to HVAC equipment and operation to reduce aerosol exposure?
• What are practical guidelines related to air filtration and circulation?
• What’s CADR and how does it relate to filtration?
• How do you determine the room air changes using CADR?
• How many air changes are suggested for reducing aerosol exposure?
• How does ventilation help?
• Are their practical guidelines for implementing ventilation?
• What standards should be used to determine the required ventilation?
• What about humidification?

Perhaps the biggest advantage of an air handler is its ability to allow your hot water appliance to provide not only domestic hot water but space heating as well. Rinnai Tankless Water Heaters or Wall Hung Boilers are great options when paired with an Air Handler to provide hydronic heating for both residential and multi-family projects. Rinnai Air Handlers can also be paired with heat pump systems for emergency or back up heat. They have a smaller footprint than most traditional furnaces and offer high efficiency and energy savings when paired with Rinnai tankless or boiler products. Safety is built into Rinnai ah’s with features such as integrated freeze protection and stagnation prevention logic as well.

Come see what the Rinnai Air Handler has to offer for your next project.

Guiding philosophy has been to provide controls and components that reliably perform and simplify the job in the field for the technician. Products have evolved to today’s industry leading versions that you encounter regularly in the field. Focus on the latest developments, key features and what sets them apart as the preferred options in their respective applications:
· CAP System
· Hydrostat & Hydrostat IC
· Universal 70200
· Universal 45000
· 48245 wire-for-wire replacement plus smart ignition

Tuesday, May 25

Need to replace a circulator on a project? Without calling someone? Without, dare I say it, withOUT doing the Math? This one-hour program is going to review what’s there, how to cross-reference and even review some troubleshooting circs and even confirm the circulator is doing what you want it to do!

The Oil Heat Industry is facing legislation calling for aggressive reductions in carbon emissions. The Industry has committed to meet this challenge by unanimously ratifying the Providence resolution put forth calling for a 15% reduction in carbon emissions by 2023. Bio Fuel blends with increased levels of bio content meet these challenges and create a path forward for the industry. B20 Bio fuel, is the first step for which the Carlin burner is now approved. This presentation will focus on Carlin residential burners and how its updated design will meet the demands of today’s fuels, while still maintaining technician friendly approach to set-up and maintenance. B20 will bring some change, albeit minor, what can we expect and what must you know.

Got steam heat? This class will teach you how to properly size a replacement steam boiler based on radiator sizing. It will also look at the “science” behind steam systems and how to have them operate successfully. Other topics include how steam is generated in a steam boiler, proper near boiler piping, one and two pipe systems, air vents, traps, controls, handling condensate and proper skimming and cleaning.

Looking at the practical considerations when firing biofuels, this presentation will outline the impact the use of biofuel up to 20% can have on oil fired equipment and resulting combustion. We will outline changes recommended and / or required to the burner and its components, sensors and controls in order to ensure safe, effective, efficient operation with tomorrow’s fuels

  • Why is it important to calibrate and How often?
  • How do I maintain and take care my analyzer?
  • What are the common issues and complaints of analyzers & how do we solve them
  • Best practices of taking care of your analyzer
  • How long do sensors last and why do I have to change them?

In this class, you’ll learn simple logical steps to provide a consistent experience for each customer. We’ll address how to respond to angry customers and prioritize calls for top customer service and profit.

You know how important Bioheat fuel is to your company’s future. The new administration is focusing on clean energy, your state and local legislatures are considering carbon taxes and other emissions reduction regulations, and your customers are looking for ways to reduce their carbon footprint.

You are marketing and selling Bioheat fuel, but your staff doesn’t seem to understand all the benefits Bioheat fuel offers your customers, your community, or your company! PriMedia will take you through the steps you need to get your whole team behind Bioheat fuel, from CSRs and drivers to service techs and sales reps. We’ll look at several opportunities for you to turn long-term staffers and new employees to Bioheat fuel cheerleaders who promote your fuel and your future.

Having a hard time getting rid of air in your hydronic systems? Do new installations really need protection from magnetic debris? Do all systems need hydraulic separation? Join Cody Mack for a 1 hour session that covers these questions along with best practices and options for your hydronic systems. From purging and flushing to maintaining hydronic systems, your systems and customers deserve the best!

Techs will learn how mini split systems work and what tools they will need in order to troubleshoot a problem job. They will also learn why a proper install can stop most problem jobs from happening.

The Combustion process:

  • What is combustion?
  • What is Excess air, O2 CO2, CO (carbon monoxide), Draft, and why is it important to monitor.
  • Why perform a combustion test?
  • Importance of combustion analysis measurement.
  • Boiler/Furnace Manufacturer requirements and guidelines.
  • CO Safety, Boiler & Furnace safety.

High efficiency Boilers have a lot of advantages and benefits to the consumer. This class will provide your sales or service team with key knowledge to support your sale and the reasons why some installation procedures will needed to be done. These talking points will solidify your relationship with the client and provide the facts in order to close the sale or service contract and have a satisfied customer. Many jobs require more changes and will require additional costs to make them operate properly. Be sure you communicate these points and quote ,install, service correctly in order to gain the maximum benefit for your client.

Does it matter if your company makes money?

  • Product offering for Oil & Gas systems
  • Why universal Parts?
  • Types of Gas Ignition
  • Gas Valves
  • Ignition Controls
  • Intermittent Pilot
  • Direct burner ignition
  • Oil primary’s and Aquastat’s
  • Hands on Source Training Overview
  • Cross References and Resources

It seems like some service problems just don’t go away. Two of the industry’s top trainers, in addition to NORA’s lab director, will describe some of the problems in the field. They will then highlight the research going on to solve the problems, and provide the best solution. This seminar may eliminate repeated calls from the same customer. If you are changing a part more than once, there is probably something else going on, and you need a new strategy. Attend this seminar if you are tired of losing customers due to service issues.

Wednesday, May 26

There’s more to sizing and piping an indirect than meets the eye. In this session, you’ll learn how to read the specs of an indirect, how boiler size impacts recovery, why proper pipe and pump sizing is important and how to make an indirect think it’s bigger than it really is.

It’s time to have real conversations with home owners about their homes air quality.

  • Stop guessing and use real data to address IAQ conditions in the home
  • How to read the reports and share the results with homeowners
  • Overview of Resideo / Honeywell Home IAQ product offerings

Today’s oil heat industry is undergoing significant, dynamic changes due to the drive for decarbonization and other environmental considerations. In addition to the changing fuel landscape the heating industry as a whole is seeing unprecedented change in controls. Both through digitalization and also the growth of IoT.

This presentation will focus on these new technologies and how you, your customers and your bottom line can benefit from remote communications now available and the resulting business case for service and predictive maintenance programs.

A full revamp of our larger output light commercial Gas and Gas/Oil line expands our commercial burner capabilities and your opportunities to utilize the Carlin burner philosophy in more robust applications. Will touch on the status of existing commercial burners and on product improvements and changes. A focus on our expanded and updated 702 (Gas & G/O) and all new 801 (G & G/O) lines

This course will go over various aspects of combustion analysis such as what combustion is, draft, excess air, cracked heat exchanger verification, cross contamination check, commissioning new equipment and more. This new version also covers how to use a combustion analyzer to troubleshoot issues with a furnace or boiler.

Throughout Oilheat territory, homeowners are being incentivized to add mini-splits, or even convert the whole house to a heat pump system. In the industry, we say heat pumps don’t work at cold temperatures, and they are inefficient and costly. But the real issue driving this is carbon reduction. Do we have a response?

At this session you will be updated on NORA’s report on heat pumps by one of NORA’s research engineers. Additionally, NORA will highlight how the states see the supply of electricity developing, potential supply demand imbalances, and a calculator allowing a comparison of carbon reduction strategies between the fuels. No one in this industry can rest and be confident that we are a better fuel and not to worry, because there is a lot to worry about.

We offer 8 different services and have learned what works well and what doesn’t with offering this many service lines. We have learned through making mistakes and by sharing ideas between lines of business. I will share our story…

Air and dirt are commonly found in hydronic systems and have significant and negative effects on heat transfer efficiency and overall system performance. Learn how to maximize system & pump performance in a hydronic system by utilizing air and dirt separators. Help your customers achieve increased energy efficiency, too.

By using proper air elimination, you will also reduce start up time, eliminate no heat calls due to air and system debris, and increase overall customer satisfaction.

Learn how to troubleshoot ECM blower motors. How to test the motor control & three-phase AC motor so you can make the right diagnosis.

The heating oil industry has long been at odds with cold weather. It’s why we do what we do, keeping families warm throughout the wintry season. As a heating oil dealer, you know the challenges surrounding keeping your fuel in working order can be daunting at times. Water and wax can wreak havoc on an outside tank, and the solutions don’t simply come out of a bottle. Join Barry Aruda of Advanced Fuel Solutions to learn about:

• How protecting outside tanks begins upstream before the fuel is ever delivered, even with biodiesel blends.
• Why water plays an unfortunate integral role in how cold weather fuel management is handled.
• What solutions work and why (and what to avoid).
• Tips and best practices for housekeeping year-round, before the cold weather sets in.

Condensing combi boilers have been around for over a decade now. We are entering into a new era and it’s important for you to know about the latest technologies and enhancements now available.